Santa Cruz de Tenerife, June 11, 2024. Hospiten, an international healthcare network committed to providing the highest quality service with 20 private medical-hospital centers in Spain, the Dominican Republic, Mexico, Jamaica and Panama, has been focused for more than 55 years on creating and improving a wellness ecosystem that is always centered on people; its services are focused on patients, their families, companions and, of course, on the team itself, both healthcare and non-healthcare, that make up the family that is the company. People are one of the key pillars of its DNA, and as such, its digital transformation strategy pivots on them.
Hospiten's care for people involves the integration of technology and innovation in each of the services it provides in all its centers, not only nationally but also in the rest of the markets in which the company is present around the world: the Dominican Republic, Mexico, Jamaica and Panama. Thanks to a continuous digital transformation, Hospiten is in a constant search for improvement in the care of people.
Today, the company is immersed in the continuous development of its app, which translates into the simplification of processes related to improving the experience of affected people and their companions. A new Talent Management platform(SAP Success Factors) is also being developed to promote opportunities for growth and professional development of the teams that make up the Hospiten family.
In terms of innovation, Hospiten is very focused on basing its decisions and technological improvements on data. To this end, its data governance platforms have been modernized by implementing SAP Datasphere and SAP Analytics Cloud: Artificial Intelligence projects are being incorporated to convert the large volume of information into structured data. Another focus of improvement is hyper-automation initiatives and projects, using integration and robotization tools to optimize processes and eradicate information silos. In the area of cybersecurity, measures are also being reviewed to achieve better protection.
CREATING A WELFARE SYSTEM
All these focuses of work and attention at the technological level mean a direct improvement in the care of people; people evolve and with it so do uses and consumption, also in the healthcare sector, so processes and services must evolve with them.
Digitalization in healthcare translates into a general facilitation of healthcare services, as well as faster and more efficient communication between doctor and patient. These are solutions that improve access, convenience and optimization of people's time.
Within this framework of action, Hospiten received on June 6 one of the Computing Awards in the "Technological Humanism" category, for its commitment to digital transformation in the field of healthcare; an annual event that honors the most relevant projects in innovation within the Information Technology sector. The award was collected by Jochen Grüning, Director of Systems and Digital Transformation of the company, together with Raúl Gómez, Director of People, Talent and Culture.
This award is a great recognition and a new motivation to continue with all those initiatives that reinforce our digital transformation strategy, for the benefit of both the people who form part of our company and the patients and families to whom we provide our best care," Hospiten stated.
About Hospiten
Hospiten is an international healthcare network committed to providing the highest quality service, with more than 50 years' experience, with 20 private medical-hospital centers in Spain, the Dominican Republic, Mexico, Jamaica and Panama, and more than 150 outpatient medical centers, under the Clinic Assist brand. Founded by Dr. Pedro Luis Cobiella, it annually attends more than two million patients from all over the world, and has a staff of more than 5,000 people.
This article is an English translation generated with Al from the original Spanish content. While we review content for clarity, the information is provided for general informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional for diagnosis or treatment.